Salary: Competitive, depending on experience
Location: UK - Newcastle Upon Tyne
{Mergefield Value}
{Mergefield Value}

Published

Not Published

Closing

in X days

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Role Purpose

This role focuses on efficiently handling a variety of P&I claims, including complex cases, while maintaining control over strategies and providing regular updates. You'll build strong relationships with Members and brokers, mentor colleagues, and collaborate with various teams to identify risks and improve processes. Your efforts will ensure Members feel supported and informed throughout the claims process, contributing to a high-performing, inclusive team environment.

Key Responsibilities

  • Handle a high volume and variety of P&I claims, including complex and high-value matters, ensuring efficient and cost-effective resolution.
  • Maintain control of P&I claims strategy, taking input from external advisors without ceding control.
  • Provide regular, accurate, and timely reporting on new and ongoing P&I claims to the Head of P&I Claims.
  • Manage relationships with Members and brokers, ensuring high levels of service.
  • Mentor, supervise, and manage colleagues within the P&I Claims function.
  • Collaborate closely with FD&D, Underwriting, and Loss Prevention colleagues to identify risk trends and manage relationships.
  • Prepare agendas, reports, and inform the Sector of significant developments as required.
  • Support business development activities and network with Members and customers, both locally and overseas.
  • Assist with audits and improve claims handling and operational processes.
  • Ensure all duties, including file organisation, internal reporting, adherence to Claims Function procedures, and participation in out-of-hours emergency response, are performed in accordance with established procedures.

About you  

Skills/Qualifications/Experience  

Essential

  • Degree (preferably in Law) OR equivalent (e.g. Master Mariners Certificate) OR experience gained handling claims in a P&I club or shipping company.
  • Understanding of P&I claims and the P&I insurance industry
  • Understanding of P&I Rules and integrated Claims Department Procedures
  • Good planning and organisational skills with the ability to manage demanding workloads

Desirable

  • Willingness to undertake IG PANDIQ exams or read IG PANDIQ material where the material is relevant to the role
  • IT proficiency
  • Ability to assist with cases in a controlled, efficient and cost-effective manner

The Company

Welcome to NorthStandard, one of the largest and most influential marine insurers in the International Group. 

We're more than just a workplace. We're a global community of passionate maritime professionals driven and defined by our empowered, inquisitive, courageous and giving principles, and our commitment to excellence. 

We believe in fostering a diverse, inclusive and dynamic work environment where everyone can be themselves, thrive, and contribute their unique talents to delivering our best for colleagues, members, customers, and the communities we serve.  

You will be empowered to focus on your progression, have access to development opportunities designed to fast-track your career from the day you start, and the ability to contribute to and shape our employee experience. In return, we offer a competitive salary and benefits package, while benefitting from a hybrid approach in our collaborative office spaces around the world.

We’re committed to continuous learning and development, building long-lasting internal and external relationships, and driving service excellence.

Benefit 1

Benefit 2

Benefit 3

Benefit 4

  • Innovation

We are creative and fearless in our work.

  • Accountability

We take ownership of our work and lead from the front.

  • Teamwork

We collaborate widely and build supportive environments.

The Company

Welcome to NorthStandard, one of the largest and most influential marine insurers in the International Group. 

We're more than just a workplace. We're a global community of passionate maritime professionals driven and defined by our empowered, inquisitive, courageous and giving principles, and our commitment to excellence. We believe in fostering a diverse, inclusive and dynamic work environment where everyone can be themselves, thrive, and contribute their unique talents to delivering our best for colleagues, members, customers, and the communities we serve.

You will be empowered to focus on your progression, have access to development opportunities designed to fast-track your career from the day you start, and the ability to contribute to and shape our employee experience. In return, we offer a competitive salary and benefits package, while benefitting from a hybrid approach in our collaborative office spaces around the world.

We’re committed to continuous learning and development, building long-lasting internal and external relationships, and driving service excellence.

The usual stuff

A competitive salary, discretionary annual bonus plan and benefit arrangements for everyone.

Flexible working

We offer a best in market hybrid working policy and are open to considering a range of flexible opportunities. This includes job-sharing, part-time roles and remote working.

Taking care of you

Our people are the most important part of our club and we constantly strive for our culture and working environment to show how much we value the contribution you make. We do this through our Employee Resource Groups, learning and development opportunities, inclusive policies and our Employee Assistance Programmes.

Social events

We host a range of get-togethers throughout the year as we believe that bringing our people together is a great way to motivate each other, inspire success, and build a stronger foundation for the cub.

Empowered

By being trusted, inspired and developed

Giving

Showing we care by sharing our attention, experience and expertise

Courageous

Challenging relentlessly to create better outcomes

Inquisitive

Embracing diverse perspectives and fresh possibilities