Salary: Starting from £55,000, depending on experience
Location: UK - Newcastle
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Closing

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This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Role purpose

We have an exciting opportunity to join the Nordics & Northern Europe Team as a Senior Claims Executive, predominately dealing with P&I work with the option of also doing FD&D work where qualified. In this role, you’ll be responsible for handling many different claims, from notification to completion. Overtime, and with support, we encourage our claims team to foster direct relationships with our membership, to handle claims with independence, liaising closely with members and management to achieve the best possible outcome and provide the best quality claims service in the market. Commerciality and speed of response are key to this role.  

What will you be doing?

Key responsibilities will include:

  • Handle a high volume and variety of claims, including complex and high-value matters, ensuring efficient and cost-effective resolutions.
  • Maintain a detailed understanding of company-wide, functional, and sectoral rules, policies, guidelines, and procedures.
  • Manage relationships with Members and brokers, ensuring high levels of service.
  • Estimate P&I claims promptly and in accordance with procedures.
  • Settle third-party P&I claims economically, following the rules and Member’s Terms of Entry.
  • Appoint and critically evaluate advice from lawyers, surveyors, consultants, and correspondents.
  • Issue security within procedures, financial authority limits, and with Member’s approval.
  • Ensure regular, accurate, and timely reporting to the Head of P&I Claims on new and developing claims.
  • Collaborate closely with colleagues in FD&D, Underwriting, and Loss Prevention to identify risk trends and manage relationships.
  • Support business development activities, mentor and manage colleagues, and share knowledge with less experienced team members.

About you

Skills/Qualifications/Experience

Essential

  • Degree (preferably in Law) OR equivalent (e.g. Master Mariners Certificate) OR experience gained handling claims in a P&I club or shipping company.
  • Understanding of the P&I insurance industry, and experience handling P&I claims.
  • Understanding of P&I Rules and integrated Claims Department Procedures
  • Good planning and organisational skills with the ability to manage demanding workloads
  • Excellent interpersonal skills
  • Willingness to travel

Desirable

  • Willingness to undertake IG PANDIQ exams or read IG PANDIQ material where the material is relevant to the role
  • IT proficiency
  • Ability to assist with cases in a controlled, efficient and cost-effective manner

The Company

Welcome to NorthStandard, one of the largest and most influential marine insurers in the International Group. 

We're more than just a workplace. We're a global community of passionate maritime professionals driven and defined by our empowered, inquisitive, courageous and giving principles, and our commitment to excellence. 

We believe in fostering a diverse, inclusive and dynamic work environment where everyone can be themselves, thrive, and contribute their unique talents to delivering our best for colleagues, members, customers, and the communities we serve.  

You will be empowered to focus on your progression, have access to development opportunities designed to fast-track your career from the day you start, and the ability to contribute to and shape our employee experience. In return, we offer a competitive salary and benefits package, while benefitting from a hybrid approach in our collaborative office spaces around the world.

We’re committed to continuous learning and development, building long-lasting internal and external relationships, and driving service excellence.

Benefit 1

Benefit 2

Benefit 3

Benefit 4

  • Innovation

We are creative and fearless in our work.

  • Accountability

We take ownership of our work and lead from the front.

  • Teamwork

We collaborate widely and build supportive environments.

The Company

Welcome to NorthStandard, one of the largest and most influential marine insurers in the International Group. 

We're more than just a workplace. We're a global community of passionate maritime professionals driven and defined by our empowered, inquisitive, courageous and giving principles, and our commitment to excellence. We believe in fostering a diverse, inclusive and dynamic work environment where everyone can be themselves, thrive, and contribute their unique talents to delivering our best for colleagues, members, customers, and the communities we serve.

You will be empowered to focus on your progression, have access to development opportunities designed to fast-track your career from the day you start, and the ability to contribute to and shape our employee experience. In return, we offer a competitive salary and benefits package, while benefitting from a hybrid approach in our collaborative office spaces around the world.

We’re committed to continuous learning and development, building long-lasting internal and external relationships, and driving service excellence.

The usual stuff

A competitive salary, discretionary annual bonus plan and benefit arrangements for everyone.

Flexible working

We offer a best in market hybrid working policy and are open to considering a range of flexible opportunities. This includes job-sharing, part-time roles and remote working.

Taking care of you

Our people are the most important part of our club and we constantly strive for our culture and working environment to show how much we value the contribution you make. We do this through our Employee Resource Groups, learning and development opportunities, inclusive policies and our Employee Assistance Programmes.

Social events

We host a range of get-togethers throughout the year as we believe that bringing our people together is a great way to motivate each other, inspire success, and build a stronger foundation for the cub.

Empowered

By being trusted, inspired and developed

Giving

Showing we care by sharing our attention, experience and expertise

Courageous

Challenging relentlessly to create better outcomes

Inquisitive

Embracing diverse perspectives and fresh possibilities

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